Last updated March 2026
Find quick answers to common questions below. If you cannot find what you are looking for, please get in touch and our team will be happy to help.
Standard shipping within Australia takes 3–5 business days. Express shipping delivers within 1–2 business days. Orders placed before 1 pm AEST on business days are dispatched the same day.
Yes. Standard shipping is free on all orders over $80. For orders under $80, standard shipping is $12 and express shipping is $20.
Once your order is dispatched you will receive an email with a tracking number. You can also log in to your account to view your order status at any time.
We offer a 30-day satisfaction guarantee. Unopened products may be returned within 30 days of delivery for a full refund. Please contact our support team to start a return.
Contact us within 7 days of delivery and we will arrange a replacement or full refund at no additional cost to you.
Yes. All Zenutri supplements are listed on the Australian Register of Therapeutic Goods (ARTG) and carry a unique AUST L number.
We source premium, ethically harvested botanicals from trusted Australian and international suppliers. Every ingredient undergoes third-party testing for purity, potency, and heavy metals.
Many of our products are vegan-friendly. Each product page clearly indicates dietary suitability including vegan, vegetarian, gluten-free, and dairy-free status.
Most of our supplements are designed to complement each other. We always recommend consulting your healthcare professional before starting any new supplement regimen, especially if you are taking medication.
Visit our account page and select "Register". You will need your name, email address, and a password of at least 8 characters.
Yes. We use industry-standard encryption and never sell your personal data to third parties. See our Privacy Policy for full details.
Still have questions? Our support team is available Monday to Friday, 9 am – 5 pm AEST. Visit our Contact page or email support@zenutri.com.